Welcome to Shiny Homes! We’re delighted to have you here and excited to help you achieve a sparkling clean home. Before we get started, please take a moment to review our Terms and Conditions. We want to make sure everything is clear and straightforward, so you know exactly what to expect from our services.
Service Agreement
When you book a cleaning service with Shiny Homes, you agree to the following terms. We strive to provide the best possible service, but we need your help to make sure everything goes smoothly. Please ensure that all areas to be cleaned are accessible and free of personal items or valuables. If you have specific requests or concerns, let us know in advance. We’ll do our best to accommodate them.
Scheduling and Cancellations
Life happens, and sometimes plans change. If you need to reschedule or cancel your appointment, please let us know at least 24 hours in advance. This helps us adjust our schedule and provide the best service to all our customers. If cancellations are made less than 24 hours before the scheduled time, a small fee may apply. We appreciate your understanding and cooperation.
Payment Terms
Payment is due upon completion of the service unless other arrangements have been made in advance. We accept various payment methods for your convenience. If you have any questions about payment options or need assistance, just give us a shout! We’re here to help.
What About Our Partners?
At Shiny Homes, we occasionally partner with other trusted service providers to offer you even more convenience. Whether it’s for specialized cleaning tasks or additional services, we only work with partners who share our commitment to quality. If you have any questions about these partnerships or how they might affect your service, just ask. We’re happy to provide more details and clarify any concerns. Sounds good?
Liability and Responsibilities
While we take great care to treat your home with respect, Shiny Homes cannot be held liable for any damage to personal items or structural elements of your home. We recommend securing valuable items and ensuring that any fragile or breakable objects are stored safely. If you have any concerns or special requests, please let us know before we begin. We want to make sure you’re completely satisfied with our service.
Privacy Policy
Your privacy is important to us. Any information you provide will be kept confidential and used solely for the purpose of delivering our services to you. We don’t share your details with third parties unless required by law or necessary to fulfill your service request. If you have any questions about how your information is handled, feel free to reach out. We’re here to help!
Contact Us
If you have any questions about these terms, our services, or anything else, don’t hesitate to get in touch. We’re always happy to chat and ensure you have all the information you need. Your satisfaction is our top priority, and we want you to feel confident and comfortable with our services.
Thanks for choosing Shiny Homes. We look forward to making your home shine!